Supporting your clients and your employees is a crucial task. But, it is not the most value-added use of your technical team's time and energy. Your solution is SMaRT's cost-effective, flexible, certified and expert remote help desk services. We take the tedious and time-consuming help desk support off your plate so you can focus on activities that add real value to your company.
SMaRT offers a full solution at a very cost-effective price, and we follow ITIL-based processes for the highest quality of service. We take care of everything from monitoring computer networks, managing hardware and software, and maintaining network security. We keep your IT systems up and we keep them safe, so you can focus your time and energy on running a successful business.
Hardware and software problems mean loss of productivity. SMaRT's Chicago based team of expert engineers will diagnose, repair and keep your technology up and running. SMaRT's break/fix technicians can inspect vital IT systems, advise you on proper maintenance, and even manage updating and securing your system. If you partner with us, you have expert computer repair and maintenance services at the ready.
Making new purchasing decisions and finding quality repair services can be frustrating. SMaRT can assist you in both of these areas. If you equipment is failing our expert computer repair engineers can diagnose, repair, and find new parts for old computers and systems. We are authorized dealers for most major brands of hardware and software and can make sure that you get the right products for your needs and your budget.